Your Rights as a Patient
Duties
![]() |
Cumplir con las normas de ingreso a la clínica: |
|
To meet the standards of surveillance and security established in Resolution 741 of 1997, Art. 3:
|
||
![]() |
Compliance with Your Medical Treatment: |
|
Please follow and comply with the treatment ordered by the medical team regarding prescription medications, diets, instructions for at-home care and regular check-up appointments | ||
![]() |
Enforcing Your Rights as a Patient: |
|
To treat with respect and courtesy all clinic staff members. To take care of your personal belongings inside and while at the clinic. Having a companion while seeking medical attention, only in the following cases and circumstances: If you are a handicapped person or physically-challenged person, if you are a minor or if scheduled for surgery or diagnostic tests and must appear with a relative or companion, please submit the correct information about the home address, telephone and full name of the companion or assistant. |
||
![]() |
Submit your Identification Documents: |
|
Submit identification and a card that identifies you as a beneficiary of the Institution of Health (Insurance Company) which is affiliated or registered. In cases where it is required, please submit the authorization issued by the Health Insurance Company. | ||
![]() |
Paying for the Services Provided: |
|
Please comply with the relevant financial obligations for the services provided and rendered by the clinic. | ||
![]() |
Disclosure and Information on Your Health Condition: |
|
To provide information on all medical equipment and diagnostic support services being used, full details of past and current symptoms, past illnesses, hospitalizations, previous surgeries, medications, vitamins or dietary supplements, allergies or adverse reactions to medications or products and in general, all important aspects related to the health condition of the patient. | ||
![]() |
On-Time Arrival for Scheduled Appointments: |
|
Please arrive on time and cancel your appointment promptly as a courtesy if you are not able to attend. | ||